To help you plan your project over the festive season, please review our holiday closure dates for full tile orders, regional and metro click & collect, and sample orders.

Our HQ and warehouse team will be taking a short break over Christmas and New Year, so any orders placed during this period will be processed once we reopen.

Online cut-off dates

Full Tile Orders – Cut-Off Dates

Metro Click & Collect

Last order date: 16th December
Please ensure all metro full-tile orders are placed before
this date to guarantee dispatch before our holiday closure.

Regional Click & Collect

Last order date: 11th December
Due to additional transit time for regional freight, orders must
be placed earlier to ensure delivery before Christmas.

Sample Orders – Cut-Off Date

Last dispatch date: 19th December
Orders placed after this date will be dispatched when we return in January.

Order Processing During the Closure Period

Our warehouse will be closed over the festive period.
Full tile orders and sample dispatch will resume from 6th January 2026 (please check your local store closure dates for click & collect orders).

Any orders placed during the closure window will be queued and processed in order of purchase once operations resume.

Click & Collect & Store Trading Hours

If you wish to collect orders or visit an Elegance Tiles store during the holiday period, please note that store trading hours may vary between locations.

We recommend checking with your local store directly for:

⭐️ Click & Collect availability

⭐️ Local store closure dates

⭐️ Holiday operating hours

⭐️ Appointment or showroom visit arrangements

Store contact details can be found on our Store Locations page.

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Thank You for Your Support

We appreciate your understanding during this busy period and thank you for choosing Elegance Tiles for your tile journey.
We look forward to assisting you again in the new year.