CHANGE OF MIND
Elegance Tiles will allow change of mind refunds within 30 days of purchase. Return freight to our Laverton warehouse will have to be arranged and paid by the customer. Elegance Tiles will charge a 20% restocking fee on all change-of-mind returns. Returns can only take place if the batch is currently in stock in our Laverton warehouse. Goods have to be in original packaging and in good condition.
* Special ordered goods cannot be returned.
FAULTY OR DAMANGED GOODS
Elegance Tiles will offer a full refund for any damaged or faulty items inclusive of freight costs.
If you have any issues or concerns with your order please email sales@elegancetiles.com.au
We can discuss your project any way you like.
Proceeding to payment means your order will be finalised in our system
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The Elegance Tiles Team
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Want to see how our tiles will look in your home?
We’ll deliver up to 6 sample tiles directly to your door for only $9.
Want to see how our tiles will look in your home? We’ll deliver up to 6 sample tiles directly to your door for only $6.
Simply view any tile from our range and select ‘Order Sample’
Add more samples (up to 6) to complete the set, or go to checkout to complete your sample order
Samples will be sent to your address within 7-14* business days
Use your samples to help you decide, then recieve a full refund when you purchase your tiles